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FAQs and Support
FAQs + Support
11 articles
Articles in FAQs and Support
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Are there import taxes, fees, duties, and VAT for international shipments?
Your order may be subject to import fees when delivered to countries outside of the U.S. During your checkout process you will find details or estimates about shipping duties, taxes, and VATs when choosing your shipping method. Don't worry! All…
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Can I make changes to the build kit?
Absolutely. Our bikes are built to order so you can customize however you'd like. If there are components you'd really like on your bike but don't see them offered LiveChat or contact us for availability and a custom quote!
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Can I pay with multiple payment methods?
Contact us and we'll set up a custom order so you can pay with multiple payment methods in amounts that work best for you.
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Does Litespeed have a Lifetime Warranty?
All new Litespeed bikes come with a lifetime warranty that protects the original bike owner against any manufacturers defects for the useful life of the frame.
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Does my bike arrive assembled?
The amount of assembly required depends on shipping option you select. Typically our bike assembly runs between 15 to 45 minutes. Check out our shipping and delivery options to find the best option for you and your budget.
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Find a Dealer or Local Store
Find your nearest Litespeed dealer.
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Frequently Asked Shipping Questions
Frequently Asked Shipping Questions
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How can I specify component length, width, or gearing on my new bike?
We couldn't imagine buying a new bike without getting things right either! Before placing your order reach out to us via LiveChat or contact us page to get started. We work with customers every day to help build them their dream build with the…
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How to Clean your Litespeed
Follow the steps in the video to clean and maintain your ano titanium bike. Read more about bike care here.
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I have an old Litespeed bike. How can I get more information on it?
If you have a Litespeed serial number and want to know if the bike is authentic or have us determine which model the bike is - we offer a serial number research service.
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I've Crashed my Bike, What Do I Do?
If your bike has recently been damaged due to a crash, please contact us by submitting a claim through our Repair Form. Here are some things you'll be required to submit along with your repair claim.
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