Submitting a Warranty Claim

The first step to the warranty process is to submit a claim.

If you are not sure your claim will be covered under warranty, this is okay! Our warranty team will review your information submitted and determine if the claim is covered under warranty. At this time you'll be able to ask any questions of the warranty department and, if requested, provide additional information regarding your claim. 

Here are some things you'll be required to submit along with your warranty claim.

• Bike Model Information & Serial Number
• Frame Size
• Milage Estimate
• Date and Place of Purchase
• Image of Full Bike
• Image of Serial Number
• Image of Damaged Area(s)
• Image of Full Bicycle
• Image of Original Sales Receipt/Invoice

Fill Out Warranty Claim Form

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