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warranty warranty

If anything attests to our obsession with perfection, it's our lifetime guarantee*. At Litespeed, we know you're in it for the long haul, and so are we. We put our heart and soul into every bicycle frame we build--and we back it all up with a lifetime warranty*.

We are committed to the satisfaction of Litespeed customers. The warranty information stated below explains your rights and privileges as a Litespeed owner.

This limited warranty is a complete and exclusive statement of Litespeed's obligations. Litespeed makes no express or implied warranties including, without limitation, warranty of liability, whether in contact, in tort, under any warranty, in negligence or otherwise, shall not exceed the return of the amount of purchase price paid by the purchaser. Under no circumstances shall Litespeed be liable for special, indirect, incidental, or consequential damages, including, without limitation, damage to property and other economic loss.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental or consequential damage. The above limitations or exclusions may not apply to your situation. This warranty gives you specific legal rights and you may also have other rights, depending on which state you are in. Litespeed does not authorize or permit anyone else, including its dealers, to make any other warranties, express or implied, for Litespeed.

* The above warranty applies to Litespeed titanium frames for the lifetime of the bicycle, redeemable only by the original owner.

Litespeed carbon and Litespeed aluminum frames shall be under warranty for three (3) years from the date of purchase to the original owner of the bicycle. All bicycle components and additions will be warranted only by the manufacturer of the product. Litespeed is responsible only for the bicycle frame.

Product Finishes

Any finish applied by Litespeed (paint, decals, etc.) are warranted against any manufacturing defects in materials and/or workmanship for one year from date of purchase. Scratches, dings, or abrasions caused by use or handling are not considered defects.

Components

Any components not produced by Litespeed bear their manufacturer's own warranty. Any claims must be directed to said manufacturer's customer service department.

What is Not Covered

This warranty does not cover normal wear and tear, or normal maintenance items, or any damage, failure, or loss caused by accident, misuse, abuse, neglect, improper assembly, improper maintenance, or use of parts or devices not consistent with the original intent for the product sold, or failure to follow instruction for installation, assembly, or use. This warranty does not cover any products made by Litespeed but branded by another company. Such products bear their own seller's warranty.

Warranty Void

This product is not intended for use in stunt riding, ramp jumping, acrobatics, or similar activities, or with motors or power-driven vehicles. This warranty is VOID where the Litespeed product has been used in any of these ways.

NOTICE:

The users assumes the risk of any personal injuries, damages to, or failures of the products, and any other losses if the Litespeed product has been used in any such event.

How Can You Get Service?

Proof of purchase is required to validate protection under the limited warranty. The return of the warranty registration card within 30 days of purchase is a condition precedent to coverage as provided herein. Claims and returns must be made through an authorized Litespeed dealer. Should you need further information, please contact Litespeed. For information regarding the nearest dealer, write or call Litespeed at P.O. Box 22666, Chattanooga, Tennessee 37422. Phone 423/238-5530.

Some Important Things to Remember About Your Warranty

Litespeed warrants to the original consumer that this Litespeed product is free from defects in material and workmanship under normal use for the periods set forth below, subject to the limitations and requirements contained herein:

  • Litespeed Titanium frames for the lifetime of the frame.
  • Litespeed Carbon frames for three (3) years from date of purchase.
  • Litespeed Aluminum frames for three (3) years from date of purchase.
  • All Litespeed or Real Design branded components on Litespeed-assembled bikes, excluding suspension forks and rear suspension units for one (1) year from the date of purchase.
  • Paint finishes and decals on all Litespeed frames for one (1) year from the date of purchase.

All components and additions on frame-only Litespeed products, including suspension forks and rear suspension units, are warranted only by the manufacturer of the item. Any implied warranties in connection with such items are disclaimed.

All Litespeed claims must be processed through an authorized Litespeed bicycle retailer.

This warranty offers no cash refunds.

This warranty is void if your bicycle is subjected to abuse, alterations, modifications, improper maintenance, or other abnormal, excessive, or improper conditions.

Freight costs and any labor charges for part change overs, assembly, or disassembly are the responsibility of the owner.

Read the complete warranty Register your bike online
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